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Customer Advisory

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07-Jul-2024
Emission Fee (NEF) charge update - August 1st 2024
Dear Valued Customer,The following are the updated New Emission Fee (NEF) levels effective from August 1st, 2024(*) till further notice, applying to FAK (Freight All Kind) cargo, in the trades as detailed below.The rates are listed below for your con…
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20-Jun-2024
Equipment Shortage Surcharge (ESS) from All West Med to All East Med & Black Sea ports
Dear Valued Customers, We would like to update you that due to equipment shortage in the Mediterranean area and to continue our good and reliable services, ZIM is updating the Equipment shortage surcharge from All West Med to All East Med & Black…
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09-Jun-2024
Far East to East Med, West Med including Black Sea– Peak Season Surcharge June 15, 2024
Dear ZIM Customer,We would like to update you that due to current market conditions, ZIM is updating its Peak Season Surcharge (PIS) from Far East to East Med and West Med - including Black Sea ports*, effective as of June 15, 2024, until further not…
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Shipping News (Regulations)

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13-Jun-2022
Dangerous Goods policy update
Dear Valued Customer,We wish to update that with the immediate effect, Hydrogen Peroxide Class 5.1 UNNO 2014 & 2015 will not be accepted for shipments in standard DV containers. The Hydrogen Peroxide Class 5.1 UNNO 2014 & 2015 will be accepte…
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28-Jun-2021
New Regulation for Import to Egypt
Dear Valued Customers,We have been advised regarding a new Egyptian Customs regulation named Advanced Cargo Information (ACI), which requires that the Egyptian Importer will register his expected shipment with the new Egyptian Customs system before t…
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01-Sep-2019
India Sea Cargo Manifest Regulation
Dear Valued Customers: The Central Board of Indirect Taxes and Customs in India has still not defined a final date for implementation however it is important we are all aware of the requirement. As part of this new regulation, the Carrier is required…
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