Global Sales teams work to fit creative and efficient solutions for ZIM’s customers, varying from huge companies to small businesses, shipping everything from large vehicles to fresh fruit, based on a deep understanding of their unique needs.

Sales work alongside Customer Service and Business Development to create a holistic customer experience.

The Customer Service department ensures our customers receive the best experience and personal touch, by defining work processes, conducting professional training, and developing digital tools facilitating business with ZIM.

Our teams work to differentiate ZIM from its competitors as the most customer-centric carrier in the industry.

Logistics teams serve nearly 500 locations for sufficient, timely, and cost-effective container availability.

Logistics interface with more than 100 suppliers to guarantee that containers are at the right place at the right time, while ensuring their safety, quality and technological advancement.

The Operations teams manage supply-chain matters, including terminal services, vessel operations, procurement, and ship management.

Our teams optimize costs and maximize vessel and employee safety while complying with international sustainability conventions.
Using digital tools, our operations teams monitor all vessel activities in real-time.

IT teams design and implement tools supporting ZIM’s business needs and growth, serve internal and external users, create, and maintain infrastructure systems and applications.

IT aims to maintain 24/7 availability of IT systems, protect ZIM from cyberattacks, develop and implement innovative systems and advanced AI solutions.

The Human Resources teams are responsible for attracting, developing, and retaining top talent globally, acting as business partners, overseeing compensation, benefits, and compliance.

ZIM is committed to providing an inclusive and supportive work environment, while prioritizing employee wellbeing as part of our company culture and values. Our HR makes this happen.

ZIM’s legal department provides legal and business advice on regulatory and compliance matters, litigation, M&A, JVs, investments, strategic and commercial transactions, subsidiaries, interfacing with the Board, shareholders, and Board Committees.

Legal aims to assist ZIM with achieving business goals while avoiding unnecessary risks and mistakes.

Finance sets the fiscal strategy and oversees monetary aspects to achieve ZIM’s objectives while increasing profitability.

This includes planning, organizing and controlling financial activities, analyzing decision-making processes related to cash flow, investments, risk management and financial statements.

ZIM’s Commercial teams oversee all business interactions with our sales teams worldwide to meet global demands, and drive ZIM’s business strategy.

Trade managers, line managers and analysts are responsible for P&L management, setting commercial policies and targets, executing commercial guidelines, and monitoring performance.

Student positions at ZIM provide valuable opportunities for growth and development. Our student employees gain hands-on experiences, learn from industry professionals, and build a strong foundation for a variety of future career options.

We at ZIM see our students as the next generation of leaders.

Our country managers lead, strategize, and drive success, orchestrating different functions to match global standards with local needs.

Our Business Development teams translate market changes to business needs and develop networking opportunities around the world.